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Refund And Return Policy
Thanks for shopping with 258 Engineering Supplies Ltd. If you are not entirely satisfied with your purchase, we’re here to help.
1.) 258 Engineering Supplies Ltd retains the exclusive and sole right as to whether an item may be returned, exchanged or order canceled. 258 Engineering Supplies Ltd thus encourages customers to be certain of their purchase for accuracy and need and use caution when placing an order. Once an order is placed the order cannot be cancelled, nor the item returned or exchanged unless 258 Engineering Supplies Ltd expressly consents.
2.) In order to obtain a refund or exchange, prior approval must be given by 258 Engineering Supplies Ltd. Please call 020 4513 4477 (8AM-5PM, GMT, Monday to Friday) or email return request with order number cited and reason for return request to [email protected].
3.) Normally, 258 Engineering Supplies Ltd will consider returns within thirty (30) days of purchase. Refunds are for the cost of product only; shipping and handling charges are not refundable.
4.) At the sole discretion of 258 Engineering Supplies Ltd, a standard twenty percent (20%) restocking fee on items returned.
5.) If power was applied or anything was installed on the shaft of an electric motor, it is no longer qualified for a return.
1.) Once we receive your item, we will inspect it and notify you that we have received your returned item.
2.) We will immediately notify you on the status of your refund after inspecting the item.
3.) If your return is approved, we will initiate a refund to your credit card (or original method of payment).
4.) You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.